Our Approach

  • Strategic achievement
  • Engaged workforce
  • Innovative climate
  • Employees:
  • Comfortable with diversity
  • Know what is expected
  • Understand competitive pressures
  • Communicating
    • Vision
    • Strategy
    • Performance expectations both word and deed (walk the talk)
  • Clarifying business equation (market constraints, competition, cash flow, inventory costs)
  • Ensuring clear goals and objectives at all levels
  • Sharing business information (more rather than less)
  • Planning and budgets
  • Strategic control
  • Organizational design
    • Roles and responsibilities
    • Levels and layers
  • Team structures
  • Process re-engineering
  • Lateral relations
  • Delegation of authority
  • Process and policies regarding decision-making
  • Talent management
    • Competencies, skills, knowledge
    • Performance management
    • Assessing employee potential
    • Training and development
    • Smart hiring decisions
  • Compensation and benefits
  • Recognition plans
  • Access to information systems
  • Information technology

Organizational Effectiveness reflects the internal functioning of an enterprise. It is enhanced by aligning leadership that provides direction, support programs that motivate, and structures that leverage working relationships.

At the center of the model is the objective, an articulation of the performance patterns or level of effectiveness necessary for the business to achieve its goals and objectives. Sometimes these exist; often they need to be stated in appropriate behavioral terms to help guide employee performance. The Leadership, Structure, and Support components account for the internally controllable factors that impact organizational performance.

Our systems model of organizational effectiveness provides guiding principles and reminds us that alignment in the organization is a key to success. Once your organization has a well-formulated business strategy, all Leadership, Structure, and Support decisions should drive that strategy. The model helps you diagnose needs and gaps, prioritize action plans and create the necessary alignment among leadership, structure and support programs to reach your goals.

With this systems approach, Mainsail Associates can help you determine how best to start moving your organization on the road toward strategic success.